#1 Software for companies that build, service, or maintain industrial equipment

Whether you're a machinery manufacturer or run a factory, Makula gives you the tools to manage assets, customers, after-sales service and maintenance around your equipment

Industry leaders we work with
Company logoCompany logoCompany logoCompany logoCompany logoCompany logoCompany logoCompany logoCompany logo
Company logoCompany logoCompany logoCompany logoCompany logoCompany logoCompany logoCompany logoCompany logo

Choose between our three platforms!

For Machine Manufacturers & Distributors

Makula Field Service

Turn one-time machine buyers into long-term revenue. Manage your installed base, launch a customer portal, and digitalize your help desk and field service.

For Factories & Facilities

Makula CMMS

Manage assets and PM events, see all work orders and achieve increased productivity, less downtime and always be audit-ready - without spreadsheets.

For Industrial Companies

Makula AI

For industrial companies to roll out generative AI to all employees

Asset Hub

Centralised asset knowledge base

Centralise, organise, and access all your asset information with ease on desktop and mobile — a single source of truth for industrial companies.

Industrial AI

Revolutionise your operations with AI

Empower your team with real-time insights and seamless documentation through our AI Notetaker and AI Copilot—built for factories, OEMs, and distributors.

CMMS

Your centralised maintenance hub

Manage all your maintenance activities, from work orders and scheduling to inventory and reporting, within a single, computerised maintenance management system

Field Service

Transform your field service operations

From task scheduling to technician dispatching — everything your service team needs in one powerful platform

3D Streams

Collaborate in3D space

Makula's 3D Stream empowers you to transform the way you interact with your products and guide your customers.  Our innovative technology harnesses the power of 3D visualization to simplify complex processes, enhance understanding.

Customer Portal

Empower your customers with self-service

Our Customer Portal is a powerful add-on to the Asset Hub, enabling machine manufacturers  and distributors to provide their customers with a dedicated service and parts management platform.

Here’s what our customers say about us

Since implementing Makula in June 2023, we've seen a dramatic reduction in errors and a significant boost to our after-sales efficiency. Makula has streamlined our processes, allowing us to provide faster and more accurate service to our customers. This has not only improved customer satisfaction but has also generated additional revenue through monthly sales.

Robert Thornton
Sales Director

The efficiency and clarity that Makula brought to our after-sales operation is unparalleled. Our team is more aligned, our customers are happier, and our revenue is on the rise. Highly recommended!

Norbert Kaiser
Managing Director

The overview of all the latest offers, spare part orders, invoices, and service reports, helps the customer enormously. The software has really developed very well and Makula is doing a great job. The service is great, if I need something, there is always an answer from Karina very quickly.

Michael G.
Chief Executive Officer

We have had a great experience with the Makula team from the sales process to onboarding and then helping with day to day support if needed. The team are always quick to come back to us and provide solutions to requests. The platform is easy to access and navigate and Makula have already incorporated most of the functionality we need. This enables us to support our customers with the tools and resources they need to order spares, access machine information or book service visits.

Lizzie W.
Marketing Executive

The software is very user-friendly and intuitive to use. The team assists very intensively with the transformation process and onboarding. We have managed to integrate the tool into our daily processes, thereby promoting our internal coordination and ultimately our spare parts sales.

Flynn S.
Advisory Board Member

Thanks to the implementation of Makula, we have achieved full traceability of all customer requests. We consolidated all after-sales interactions into a single platform, which has significantly improved our response times and operational efficiency

Fernando Neves
Global Customer Support Manager

Since we started using Makula, we've gained a broader perspective on the evolving world of digital after-sales. The software has seamlessly blended with our processes, enhancing operations and providing fresh insights. It's a gentle reminder of the portential avenues open for SME machine suppliers in this digital era.

Erik Döinghaus
Managing Director

Makula's platform has been a game-changer for us. Onboarding was incredibly smooth, and the system's ease of use has significantly improved our after-sales service efficiency. Our technicians now save several hours each day by reducing the time spent on phone calls and searching through scattered documents.

Edward Herbert
COO & Founder

Being a user of 30+ machine brands, I can firmly state that Makula's after-sales platform is transformative. It doesn't just enhance and streamline communication with OEMs—it revolutionises it, driving unparalleled customer satisfaction in an increasingly complex and dynamic production

Christopher Staub
Chief Executive Officer

Ready to transform your machine maintenance?