Launch a Customer
Service Portal
Give a top-notch experience to your customers with a branded service portal (mobile and web) where they can access machine documentation, request spare parts via 3D models, and easily contact you.
Launch a Customer
Service Portal
Give a top-notch experience to your customers with a branded service portal (mobile and web) where they can access machine documentation, request spare parts via 3D models, and easily contact you.
Self/serviced spare part shop
Enable customers to identify and order spare parts with a single click from a 3D spare part shop on your service portal, streamlining the identification process for both parties.
Self/serviced spare part shop
Enable customers to identify and order spare parts with a single click from a 3D spare part shop on your service portal, streamlining the identification process for both parties.
Communication
made seamless
Make it easy for customers to access machine documents and contact support by simply scanning a QR code on the machines, all through the service portal.
Communication made seamless
Make it easy for customers to access machine documents and contact support by simply scanning a QR code on the machines, all through the service portal.
Support
calls reduced
Decrease incoming support requests by replacing outdated PDF manuals with engaging 3D instructions on your service portal, enabling customers to resolve issues independently.
Support calls reduced
Decrease incoming support requests by replacing outdated PDF manuals with engaging 3D instructions on your service portal, enabling customers to resolve issues independently.
Customer Portal as new revenue stream
Control customer access within your service portal, offering additional services like a 3D Spare Part Shop or Shop Floor-builder to enhance or upsell service contracts – Customize!
Customer Portal as new revenue stream
Control customer access within your service portal, offering additional services like a 3D Spare Part Shop or Shop Floor-builder to enhance or upsell service contracts – Customize!